RESUMO
Código: 241
Tipo: Artigo Científico
Área: Estratégia
Tema: Pesquisa e métodos de pesquisa em estratégia

 

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Development Of Performance Evaluation Theme: A Sistematic Analysis Of The Literature
 

The objective of this research was to identify the development of literature on performance evaluation. It is an exploratory and descriptive research study, with a quali-quantitative approach through bibliometric analysis. The analyses showed that the main featured article was by Neely, Gregory and Platts (1995). The most influential article in the BP was Bourne et al. (2000), with the highest level of betweenness. There are four large clusters of prominent authors, connected among themselves, namely, Neely, Bourne, Platts, Kennerley, Franco-Santos, Martinez and Bititci. The vast majority was published by journals based in the United Kingdom. The field of operations covers 50% of the studies; management and strategy cover 42% of the works while accounting covers only 8% of empirical studies about performance evaluation. In the literature, there is great emphasis on performance measurement (55%), but a small portion of works have focused on the integration of the two fields. The Balanced Scorecard is the tool that predominates in most studies (23%), either alone or in combination with another tool; in 30% of the works, research was developed by proposing models based on the literature while in 24% of them it was based on a proposal developed by the authors.